Quality Nurse Specialist II
at Innovative Staffing Solutions Group

Duty of the Position

Apply improvement methods to achieve successful outcomes: Use evidence-based structured improvement methods for all quality improvement projects. Promote the use of improvement methods and science throughout the organization

Position responsibilities

Quality Nurse Specialist II
1. Synthesize information from relevant resources to demonstrate current practice and identify opportunities for improvement. Identify sources of valid and reliable information and metrics to monitor performance trends.
2. Analyze information from disparate sources. Analyze comparative data, benchmarks, and evidence-based practices for possible adaptation into the organization. Use valid and reliable data to support opportunity recommendations and illuminate key trends for stakeholders.
3. Demonstrate expertise in the use of analytical and statistical tools and techniques including understanding of how process goals are established, measured and monitored; apply techniques and tools to identify variation and its causes; analyze input variable to identify critical factors that must be addressed to achieve optimal process performance.
4. Communicate improvement priorities and results using narrative and visual tools by create graphs and charts that accurately reflect valid interpretation of findings; develop dashboards and scorecards to depict internal metrics and benchmark comparisons; create written and verbal communication to tell a story appropriate to the audience.
5. Design and develop project plans including providing project coordination using project management tools, measurement plans, estimates costs to determine budget, incorporates evidence-based guidelines. Uses change management principles. Communicates project progress to all stakeholders through the project.
6. Promote a safety culture and infrastructure by engaging stakeholders to understand all perspectives when addressing patient safety issues; model behaviors that promotes a safety culture; educate staff; support adoption of high reliability principles; design sustainable actions to improve patient safety.
7. Apply methods to identify and evaluate risks for harm by using assessment tools and methods appropriate for identification of potential and actual patient safety risks including RCA and FMEA; conducts fact-based investigations; monitors actions to prevent recurrence; uses improvement methods to improve patient safety reporting and processes.
8. Advance patient/person and family-centered strategies that enhance safety and quality by promoting and encouraging opportunities for patient/family engagement; incorporating patient/family feedback into improvement plans.
9. Demonstrate knowledge of regulations and standards applicable to healthcare setting including remain current on changes in standards and regulations; evaluates regulations using authoritative interpretive resources; provides expert analysis to synthesize regulations and interpretive guidance to articulate intent and value of regulations.
10. Guide practice and operations with applicable regulations or standards by assessing policies and practice and conduct audits to ensure compliance; utilize education techniques (such as just-in-time training) during audits to enhance knowledge and understanding of standards with front-line staff; provide analysis of compliance to assist with development of sustainable action plan in partnership with leadership; develop process for early identification of areas that are not in compliance; communicate results to leadership as an action plan for compliance.
11. Provide oversight for planned and unannounced surveys including presurvey, onsite survey, and post survey activities, oversee infrastructure for onsite visits, analyze overall reports by prioritizing them by severity and risk to communicate findings.
12. Facilitate the development and monitoring of action plans for noncompliant findings including assisting with the preparation of an action plan in response to survey or audit reports; develop data collection tools for auditing/monitoring measures of success/compliance with standards.
13. Advance a continuous readiness culture by participating in readiness activities; integrate continuous readiness activities into everyday workflows; conduct continuous readiness rounding and tracers.
14. Apply knowledge of ongoing professional practice evaluation, focused professional practice evaluation, and requisite structures and processes including applying applicable regulations and standards to OPPE and FPPE work, coordinating reviews for OPPE and FPPE processes; develop processes to support practitioner practice reviews.
15. Communicate accountability and reporting requirements and organization impact to internal and external stakeholders including defining stakeholders, develop method or plan to disseminate information, clarify expectations and accountability for creating action plans, monitor action plans.
16. Manage performance improvement opportunities from accountability reports and ensure follow-through including design process to monitor and trend internally and externally reported data; apply improvement tools to areas of opportunities, assist with action plan development.
17. Demonstrate knowledge of the impact of healthcare payment models as they apply to quality measurement and improvement programs including recognize evolving types of payment models and associated measures; assess financial impact to organization; educate teams on payment models and cost management.
18. Analyze the appropriate utilization of healthcare services including apply evidence-based criteria along with regulatory and payer requirements to ensure applicable standards of care met; use tools to analyze quality outcomes based on reimbursement criteria; apply risk assessment methods in identifying optimal care processes and outcomes; prepare provider-specific utilization reports with benchmarking of internal and external peers. Collaborate with providers to ensure complete and timely documentation to maximize payment and minimize details; apply organization specific risk calculations when analyzing the utilization of services.

Job Conditions

Sitting Required to work while remaining in a seated position. Workers may sit to perform activities such as: attending meetings and documenting processes

Standing Required to work while remaining on feet in an upright position without moving about. Workers stand to perform activities such as: performing some work tasks, attending meetings and conversing with staff, patients, and/or families.

Walking Required to work while moving about on foot. Worker walks on concrete or tile covered flooring.

Climbing Required to work while ascending or descending between two points. Workers may choose to climb stairs between floors.

Balancing Required to maintain body equilibrium to prevent falling while working. Balancing is required when performing activities such as: sitting on rolling stools/chairs and when ambulating through facility.

Stooping Required to work while bending body forward by bending spine at the waist. Worker stoops when performing activities such as: retrieving items from lower shelves or drawers.

Crouching/Squatting Required to work while bending body downward and forward by bending legs and spine. Worker crouches when performing activities such as: retrieving items from lower shelves or drawers

Reaching Required to work while extending hand(s) and arm(s) above shoulder level. Worker uses right hand, left hand, either hand, or both hands together to perform over shoulder activities. Above shoulder level reaching is required to perform activities such as: retrieving items from upper shelves or cabinets

Company Operation

Our Mission
To improve the health and well-being of eastern North Carolina.

Our Vision
To become the national model for rural health and wellness by creating a premier, trusted health care delivery and
education system.

Voyage to Excellence
Vidant Health is a health care system with one goal — Excellence. Success means excellence in the experiences we create, the quality of care we provide and the financial decisions we make. We have the competencies and capabilities to create Excellence in all that we do. Our leadership has affirmed and endorsed this goal for our system.

High Reliability Organization
Vidant Health strives to be a high reliability organization (HRO). HROs are mindful organizations with the capability to perform to the highest standard consistently over time using principles of anticipation and principles of containment to prevent, detect, and correct unexpected events. Vidant Health builds and sustains high reliability through safety habits, safety huddles, leader connections and follow up that provide opportunities to foster engagement with two way, transparent communication to develop and sustain authentic "power with" relationships. Leaders and team member's thoughts and actions reflect the understanding that how we structure relationships with each other and our patients is the key to living our mission, vision and values. This embodies the Big E Experience; that how we experience each other is how our patients and families experience us. Through living and modeling our values we will achieve the quadruple aim: providing exceptional and affordable care for healthier communities while attending to the well-being of our teams. These practices are intended to achieve excellence for patients, team members, and the communities we serve.

Hospitality in Action – Being On Your Side
Smile and greet with a warm welcome / refer by preferred name / focus attention and recognize nonverbal cues.
Listen with empathy and intent to understand / show interest in and value for the whole person.
Communicate positive intent.
Provide opportunities to ask questions and respond to emotions, concerns, distress and suffering.

Values
Demonstrates a visible working style, acts in a manner that is consistent with and shows commitment to the values.

Qualifications

Bachelors of Science degree in Nursing
If Bachelors Degree in non-nursing field, Associates of Science degree in Nursing
5 years experience in healthcare setting
Certification in specialty preferred in 3 years and recertified every 2 years

Equipment Operation

No details available at the moment.

Location