Recepcionist
at Innovative Staffing Solutions Group

Duty of the Position

Receptionist registers and schedules patients, collects co-pays and checks out patients along with the answering the phone and other clerical duties.

Position responsibilities

Clerical Duties
1. Performs clerical duties.
2. Greets Patients and visitors.
3. Performs other duties as assigned.
4. Register and check out patients.
5. Collect co-pays
6. Answers phones

Job Conditions

Sitting Required to work while remaining in a seated position. Workers may sit to perform activities such as: working on computer or attend meetings. Frequency of sitting is greater when working at the desk vs. in the lobby as the receptionist.
Walking Required to work while moving about on foot. Worker walks on concrete or tile covered flooring. Frequency is less when working at the lobby desk vs when acting as the receptionst.

Company Operation

Our Mission
To improve the health and well-being of eastern North Carolina.

Our Vision
To become the national model for rural health and wellness by creating a premier, trusted health care delivery and education system.

Voyage to Excellence
Vidant Health is a health care system with one goal — Excellence. Success means excellence in the experiences we create, the quality of care we provide and the financial decisions we make. We have the competencies and capabilities to create Excellence in all that we do. Our leadership has affirmed and endorsed this goal for our system.

High Reliability Organization
Vidant Health strives to be a high reliability organization (HRO). HROs are mindful organizations with the capability to perform to the highest standard consistently over time using principles of anticipation and principles of containment to prevent, detect, and correct unexpected events. Vidant Health builds and sustains high reliability through safety habits, safety huddles, leader connections and follow up that provide opportunities to foster engagement with two way, transparent communication to develop and sustain authentic "power with" relationships. Leaders and team member's thoughts and actions reflect the understanding that how we structure relationships with each other and our patients is the key to living our mission, vision and values. This embodies the Big E Experience; that how we experience each other is how our patients and families experience us. Through living and modeling our values we will achieve the quadruple aim: providing exceptional and affordable care for healthier communities while attending to the well-being of our teams. These practices are intended to achieve excellence for patients, team members, and the communities we serve.

Hospitality in Action – Being On Your Side
Smile and greet with a warm welcome / refer by preferred name / focus attention and recognize nonverbal cues.
Listen with empathy and intent to understand / show interest in and value for the whole person.
Communicate positive intent.
Provide opportunities to ask questions and respond to emotions, concerns, distress and suffering.

Values
Demonstrates a visible working style, acts in a manner that is consistent with and shows commitment to the values.

Qualifications

High School or Equivalent, Clerical Skills, Computer Skills

Equipment Operation

No details available at the moment.

Location