Duty of the Position
The Clinical Manager (CM), in accordance with policies and standards established by the Governing Body, and under the direct supervision of the Administrator, assists with the planning, coordination, leading, controlling, and evaluation of home health services. The CM is available, at all times, during operating hours.
The CM is responsible for coordination and liaison with appropriate parent and affiliate Departments and committees, development of policies and guidelines for and obtaining input from service personnel, and providing professional input, to related administrative systems.
Coordinates orientation and in-service programs.
The CM directs and supervises professional, and auxiliary, personnel rendering client care services, performs marketing duties, and fosters public relations for the company, consults and plans with healthcare facilities regarding staffing needs, and communicates the concept of quality client care to the general community.
The CM interprets service needs to the Administrator and acts as a client services administrative liaison.
Position responsibilities
Participates with the Administrator, and Executive Director, in the formulation of a business plan, i.e., strategic goals, resource allocation plan(s), and a yearly budget.
Consults, plans, and works with Administrator, in policy formulation and programmatic development and implementation, including assessing adequate and appropriate staffing.
Coordinates with Administrator planning activities to develop administrative policies and practices for the Agency.
Consults with supervisors and staff, individually or in groups, regarding patients or special programs or service programs.
Evaluates the program, services, and field personnel.
Directs the implementation of service goals and objectives.
Develops standards that ensure safe, and effective, services to clients and families.
Establishes job functions, qualifications, and job descriptions, for each service staff (direct and supervisory).
Keeps program personnel up to date with state-of-the-art clinical information and practices staff development, including orientation, in-service education, and continuing education.
Maintains policy and procedure manuals, and updates procedures and job descriptions, as policies and procedures change.
Directs staff in performance of their duties.
Oversees the implementation, and evaluation, of client care services inclusive of regulatory licensure and certification criteria and accreditation standards.
Coordinates with other program areas, and senior management, as appropriate, according to the organizational structure.
Acts as liaison with Staff Development for program areas.
Oversees all CQI and utilization review activities.
Serves on, and periodically reviews policies relevant to patient care with, the Professional Advisory Committee (if applicable) and the QAPI Committee.
Participates in selective conferences, and workshops, to promote knowledge in community health trends, efficiency in job performance, and overall professional growth. Participates with other health, civic, education, and professional groups, as directed by the Administrator and Executive Director.
Coordinates patient care. Coordinates referrals. Ensures that patient needs are continually assessed. Ensures the development, implementation, and updates of the individualized plan of care.
Job Conditions
Position is stressful in terms of meeting deadlines.
It requires minimal lifting of office records and printouts.
It is primarily a desk job, which essentially involves sitting, standing, stooping, and walking, as well as an inordinate amount of telephone communication.
Travel is required, by car or airplane to local, out-of-town, or state seminars, conferences, or meetings.
Must be able to read 12 point and larger type.
The ability to communicate well, both verbally and in writing, in English is required.
Company Operation
Has access to all client medical records and client financial accounts, personnel records, and company financial records, which may be discussed with all management staff.
Qualifications
1. A licensed physician, Registered Nurse, physical therapist, speech-language pathologist, occupational therapist, audiologist, or a social worker.
2. Possesses the education, and experience, in the scope of services offered.
3. Must have at least two years of homecare experience and, at least, one year of supervisory experience.
4. A Bachelor’s degree is preferred.
5. Must have a criminal history background check.
6. Must have a current CPR certification.
Equipment Operation
The job requires the ability to utilize a PC, calculator, multi-line telephone, and other related office equipment.
Location
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