Home Care Supervisor
at Parks Family Home Care LLC

Duty of the Position

Is responsible for the coordination of patient visits, maintenance and upkeep of scheduling records, and logbooks.
Staffing coordination duties include the accurate, and timely, communication of scheduling changes between office and field staff.

Position responsibilities

Maintain a current patient roster, with necessary information.
Update logbooks and schedule sheets.
Prepare weekly schedule for field staff and provide copies for distribution.
Assist in coordinating services provided to patients.
Control and monitor schedule changes.
Check compliance of visits done (on master schedule), after all notes are matched to charge; bring any scheduling problems to the supervisor's immediate attention.
Assist in taking referrals, makes copies of referral sheets for Payroll/Billing Manager, and on-call coordinator, when requested.
Call hospital Social Services department to notify them that an Agency patient has been admitted to their hospital.
Obtain weekly visit count and report results to the Agency Manager.
Assist in relaying messages to field staff, office staff, and community liaisons; give, and take, reports from the on-call coordinator.
Perform other duties as assigned, by the Supervisor, CM, or Agency Manager.

Job Conditions

Position is stressful in terms of meeting deadlines.
It is primarily a desk job, which essentially involves sitting, standing, stooping, and walking, as well as an inordinate amount of telephone communication.
Travel is required, by car or airplane to local, out-of-town, or state seminars, conferences, or meetings.
It requires minimal lifting of office records and printouts.
The ability to read 12 point, and larger, type, is required.
One must be able to adequately hear, on the telephone, with no more than an amplifier and be able to communicate, both verbally and in writing, in English.

Company Operation

Has access to all patient medical records, which may be discussed with management.

Qualifications

1. High school diploma or equivalent.
2. Preferably an LPN with a Home Health background.
3. Should be a skilled organizer able to manage office files, logbooks, and staff schedules.
4. Must possess light secretarial skill and have a polite telephone manner.
5. Must have a criminal background check

Equipment Operation

The job requires the ability to utilize a PC, calculator, multi- line telephone, and other related office equipment.

Location